|
Please read the following statements and indicate the quality of service.
5=Excellent 4=Good 3=Average 2=Fair 1=Poor
1. The equipment and/or supplies were delivered at the agreed upon time.
5 4 3 2 1
2. The equipment and/or supplies were clean when received.
5 4 3 2 1
3. The equipment operates properly.
5 4 3 2 1
4. Adequate instructions were provided for safe use of the equipment.
5 4 3 2 1
5. Our staff was courteous and helpful.
5 4 3 2 1
6. Our response to your questions, problems, and concerns was timely.
5 4 3 2 1
7. Our business practices allow easy & understandable access to equipment, items, services, and information.
5 4 3 2 1
8. My financial responsibilities were appropriately explained.
5 4 3 2 1
9. Overall, the services I received were to my satisfaction.
5 4 3 2 1
10. The service(s) I received met my healthcare needs.
5 4 3 2 1
Comments:
|