Contact Us

There are several ways in which you can get a hold of a Reliable Medical Supply representative. Use the information below to call, visit our stores, send an email or fill out the form provided and a representative will contact you. When contacting us, please have your insurance information available to help expedite your service.

Emergency Equipment Services: 763-255-3800

Do you need immediate help? Respiratory Therapy Equipment and Mobility Equipment Repair is available 24 hours a day, 7 days a week. To use our service, you must be a current customer of Reliable Medical Supply. Use the phone number listed above and press 2 when prompted, this will connect you to our 24/7 on-call service.

JCAHO Concerns or Complaints

The Joint Commission encourages anyone having concerns or complaints about safety or quality of care being provided by Reliable Medical Supply to bring those concerns or complaints first to Reliable Medical's management. Please use the contact information below and ask for our Compliance Officer.

If your concerns are not addressed to your satisfaction, you may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register a complaint by calling 1-800-994-6610 or emailing

Matters concerning billing, insurance and payment disputes are not within the authority of the Joint Commission.

Phone or Fax

Choose the appropriate number specific to your area. If you are unsure of which to call, use the top number and you can be directed to the appropriate office or department.

Brooklyn Park Office

Main Phone



Customer Service


Rehab Support









You can also contact us through your email software by clicking on the link below. This should automatically pull up a new email and place our address in the "to" field. A representative will contact you by the end of the following business day.

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Contact Us Form

By filling out the form below, an email will be sent through the website to the email address listed above. A representative will contact you by the end following business day.

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Security Notice: The information contained in this form will be transmitted across an unsecured connection to Reliable Medical Supply, Inc. By clicking the submit button you are agreeing to release all responsibilities or liabilities of Reliable Medical Supply for lost or stolen information contained in this form. Click here for more information on our email privacy.

Contact Us by Mail

Reliable Medical Supply, Inc.
Attn: Patient Services
9401 Winnetka Avenue North
Brooklyn Park, MN 55445

Improving Quality of Life Since 1989

You can depend on Reliable Medical Supply. Since 1989, we've grown to offer you a large selection of quality home medical supplies; durable medical equipment (DME); respiratory, rehab and mobility equipment; nutrition supplies; and much more.

Here, trained professionals dedicate their hearts and minds to ensuring your optimal quality of life. In fact, your mobility freedom is our goal at Reliable Medical Supply. At your service, our experienced team will equip you with the supplies and knowledge you require to remain comfortable at home.

Whether you require medical supplies, in-home needs assessments, personalized training on the use of your equipment, around-the-clock repair services from expert technicians, or all of the above, we've got you covered. Contact us today with questions or to schedule a free, no-obligation consultation.