Contact Us
How to Contact Us
There are several ways in which you can get a hold of a Reliable Medical Supply representative. Use the information below to call, visit our stores, send an email or fill out the form provided and a representative will contact you. When contacting us, please have your insurance information available to help expedite your service.
Emergency Services
Do you need immediate help? Oxygen Therapy on-call service can be reached 24/7. On-call rehab service is available Saturday and Sunday between 9:00am and 6:00pm. To use our rehab service, you must be a current customer of Reliable Medical Supply. Use the phone numbers below and follow the prompts for the appropriate department. A representative will contact you shortly.
JCAHO Concerns or Complaints
The Joint Commission encourages anyone having concerns or complaints about safety or quality of care being provided by Reliable Medical Supply to bring those concerns or complaints first to Reliable Medical's management. Please use the contact information below and ask for our Compliance Officer.
If your concerns are not addressed to your satisfaction, you may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register a complaint by calling 1-800-994-6610 or emailing compliant@jcaho.org.
Matters concerning billing, insurance and payment disputes are not within the authority of the Joint Commission.
Contact Us by Phone or Fax
Choose the appropriate number specific to your area. If you are unsure of which to call, use the top number and you can be directed to the appropriate office or department.
Brooklyn Park Office
| Main Phone | 763-255-3800 |
| Fax | 763-255-3900 |
| Service | 763-255-3799 |
| Customer Service | 763-255-3797 |
| Billing | 763-255-3796 |
| Rehab Support | 763-255-3798 |
Buffalo Office
| Main Phone | 763-684-1778 |
| Fax | 763-684-1780 |
Waite Park Office
| Main Phone | 320-259-5900 |
| Fax | 320-259-5901 |
Contact Us by Visiting
We have three locations to better serve you. Click here for information on how to find our stores and to get detailed directions and maps.
Contact Us by Emailing
You can also contact us through your email software by click on the link below. This should automatically pull up a new email and place our address in the "to" field. A representative will contact you by the end of the following business day.
Join Us On Facebook
Click the button below to join us on Facebook!

Contact Us Form
By filling out the form below, an email will be sent through the website to the email address listed above. A representative will contact you by the end following business day.
Contact Us by Mail
Reliable Medical Supply, Inc.
Attn: Patient Services
9401 Winnetka Avenue North
Brooklyn Park, MN 55445

