Get to Know Us
Come meet the knowledgeable team of professionals that provide passionate care at Reliable Medical. Our dedicated experts work to help improve the quality of life for both you and your loved ones. Get to know each member of our team by clicking on the "See My Bio" button below.
Management
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Katie Stevens
CEO
Division: Management
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Katie has spent the majority of her career in Complex Rehab, joining the industry first in customer service in 2006 and advancing across several leadership positions. She has experience with payor relations, account management, business development, operational improvement and M&A integration. Katie is a relational leader who enjoys collaboration and authentic connection. She joined Reliable Medical in January of 2020, and in her role provides oversight and direction across all operational functions for each location while supporting the company's growth. Katie has a BS in business from The University of Redlands, and an MA in Marketing from the University of Nottingham.
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Deborah Wade
CFO
Division: Management
CloseDeborah Wade
Deborah Wade joined the Reliable Medical team in 2020. Having worked the majority of her career working in complex rehab in various different markets. She has held various financial leadership positions throughout her career. With her experience with financial forecasting, M&A work, financial and operational data analytics, operations across a mix of home medical equipment specialties. Her focus is providing oversight and direction for financial reporting and process improvement. Deborah earned her Bachelors of Applied Science in Accounting from Auburn University.
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Marty Davig
Vice President of Respiratory
Division: Management
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Marty Davig joined Reliable Medical in November of 2020. He has been a Registered Respiratory Therapist for over 25 years. His background includes leadership roles with Home Medical Equipment providers, Hospital Respiratory Care departments and three international medical device companies. His areas of special interest include home ventilator and airway clearance technologies that can improve the lives of individuals with COPD, neuromuscular and other chronic pulmonary conditions. Marty greatly enjoy working closely with patients, his respiratory therapist team, physician providers and clinicians.
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Chad Beiler
Vice President of HME Solutions
Division: Management
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Chad Beiler joined the Reliable Medical (RM) team in late 2020 bringing over 18 years of experience working in the Healthcare Industry. He has been a Clinician and Business Owner, in the field of Chiropractic, Orthopedics, Durable Medical Equipment and Complex Rehab. He holds a bachelor’s degree in Human Biology as well as a Doctorate of Chiropractic and an MBA in Healthcare Management.
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Rose Espinoza
Vice President Southern Region
Division: Management
CloseRose Espinoza
Rose joined the Reliable Medical team through an acquisition in 2021 bringing over 15 years of experience in the healthcare industry. She started her career in 2006 as a Provider Liaison for a health insurance company and met with DME providers to discuss advocacy for people with wheelchair needs. She saw the impact the providers had on people’s lives and was determined to make a career out of it. Since then, she held various management roles in customer service, funding, billing, & sales. Rose’s passion for Complex Rehab led her to Reliable Medical where she is the Regional Vice President and oversees the Southern Region.
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Sandra Jozwiak
Director of Human Resources
Division: Management
CloseSandra Jozwiak
Sandy has been with Reliable Medical (RM) since 2013 where she spearheaded the creation of the Human Resources department. She has over 35 years of experience in healthcare, management, leadership and all aspects of human resources. Prior to joining Reliable Medical, Sandra was part of a leadership team whose goal was to start up a new surgery center in Minneapolis Metro. She has worked tirelessly to create a corporate culture that empower and energizes employees to make them proud to be part of the Reliable Medical team. Her dedication to the RM culture has been noticed. In 2015 RM was voted a Top Workplace in Minnesota for 2015 and the next six consecutive years.
Sandra has been a long-time member of the Society for Human Resource Management (SHRM) and participant in multiple HR and Employment Law focus groups. Sandra is committed to the mission to bring dedication, passion, leadership and 35 years of healthcare experience to this position.
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Kent Haney
Director of Human Resources
Division: Management
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Kent Haney has been working within the Human Resources field for over 30 years. Having experience working in all facets of the HR field. Kent says the most rewarding part of his job is making that personal connection with those he works with. He is excited to join the Reliable Medical team and to grow this team. Outside of work Kent is married with 4 daughters and 4 grandsons! He has lived on a working hobby farm for over 25 years.
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Jerad VanDerBeek
Director of IT
Division: Management
CloseJerad VanDerBeek
Jerad started with Reliable Medical in November of 2002. Since then, he has been an integral part of the company through technology advancements and procedural improvements. Until 2019, Jerad was the only on-site Information Technology staff. Jerad continues to look forward to the future and explore ways to improve, streamline, “reduce clicks” and provide technology that empowers Reliable Medical employees to be “Committed to improving the lives of all who entrust us with their care and those who we entrust to provide it.”
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Jackie Semrad
Director of Corporate Compliance
Division: Management
CloseJackie Semrad
Jackie began her career with Reliable in 1990. With her Nursing background, she took on whatever job needed to be done to meet the needs of the patients from Receptionist to CSR to Billing. She started her current role in Compliance in 2011. She also works with Government Advocacy and Regulatory Issues both a State and Federal level and serves on several committees. Jackie is married and has 2 children and 2 grandchildren. Working for Reliable has allowed her to continue the goal of improving the lives of our clients.
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Stephanie Svercl
Director of Reimbursement
Division: Management
CloseStephanie Svercl
Stephanie Svercl joined the Reliable Medical team in 2011. Having stumbled into the DME industry over 10 years ago, her forte is all things reimbursement and collections. In her time with Reliable Medical, she has worked closely with several teams ranging from Quality Control, Document Control, Cash Application, Compliance, Contracting and Reimbursement. She also enjoys participating in our state and federal legislative initiatives that directly affect the DME industry and the client’s Reliable serves. It is important to her to contribute where she knows she can help make a difference for others, and feels privileged to assist our teams in making that difference for people every day.
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Kiley Russell
Director of Payer Relations
Division: Management
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Kiley Russell joined the Reliable Medical team in 2022. She has worked in Payor Relations for 20 year with various provider types and spent the last 6 years focused on Complex Rehab Technology. Kiley has worked with Medicare, Medicaid, Commercial, and Workers’ Comp payers to complete credentialing and negotiate contracts. Kiley’s favorite part of the job is building trusted partnerships with the people she interacts with. Kiley lives in Southern TN with her husband and son on a small farm.
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JP Dirksen
Area Director of Operations
Division: Management
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JP Dirksen started with Reliable Medical in March of 2009 as a Delivery Technician. JP was quickly promoted to a Service Technician in 2010 and worked directly servicing customer’s mobility equipment until 2013. In 2013, he was once again promoted to supervise the Warehouse technicians at Brooklyn Park. In 2014 he official took over the Service Department. He manged the service department overseeing repairs, deliveries, and scheduling. He really enjoys being able to help our customers keep their mobility independence. In 2021, JP was promoted to Area Director of Operations for our MN/WI region overseeing the branches. JP also oversees the companies vehicle fleet and assists with our companies growth. JP has 3 wonderful children. He is active in the community coaching youth baseball, soccer, and wrestling
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Bonnie Devitt
HME Support Manager
Division: Management
CloseBonnie Devitt
Bonnie Devitt has worked for Reliable Medical for over 20 years. Keeping up with the changes of this industry, she is able to contribute to the growth and vision of our company. She continue to enjoy working with clients for their Home Medical needs that helps safely transition them into the community and improve their everyday lives.
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Kelly Musta
Director of Rehab Funding
Division: Management
Location: Minneapolis, MN
CloseKelly Musta
Kelly Musta has been a part of the Reliable Medical team for over 20 years. She started here as the first ever file clerk in 2002. She gradually climbed the ladder to receptionist, then into Rehab Support assisting our ATP’s. She was promoted to Supervisor of the Rehab Support department and stayed in this role until being promoted to the Clinical Documentation Manager (2018) and eventually Director of Rehab Funding.