Meet Our Team

Katie Stevens

Katie has spent the majority of her career in Complex Rehab, joining the industry first in customer service in 2006 and advancing across several leadership positions. She has experience with payor relations, account management, business development, operational improvement and M&A integration. Katie is a relational leader who enjoys collaboration and authentic connection. She joined Reliable Medical in January of 2020, and in her role provides oversight and direction across all operational functions for each location while supporting the company's growth. Katie has a BS in business from The University of Redlands, and an MA in Marketing from the University of Nottingham.

Deborah Wade

Deborah Wade joined the Reliable Medical team in 2020. Having worked the majority of her career working in complex rehab in various different markets. She has held various financial leadership positions throughout her career. With her experience with financial forecasting, M&A work, financial and operational data analytics, operations across a mix of home medical equipment specialties. Her focus is providing oversight and direction for financial reporting and process improvement.  Deborah earned her Bachelors of Applied Science in Accounting from Auburn University. 

Marty Davig

Marty Davig joined Reliable Medical in November of 2020.  He has been a Registered Respiratory Therapist for over 25 years. His background includes leadership roles with Home Medical Equipment providers, Hospital Respiratory Care departments and three international medical device companies.  His areas of special interest include home ventilator and airway clearance technologies that can improve the lives of individuals with COPD, neuromuscular and other chronic pulmonary conditions.  Marty greatly enjoy working closely with patients, his respiratory therapist team, physician providers and clinicians.  

Clay Dodson

Clay has been an ATP since 2008 working with clients residing Ohio, Kentucky and Indiana. Prior to obtaining his ATP credentials, Clay started and developed his passion for working with individuals with mobility needs on the service side of the industry as a RTS and service manager for a Cincinnati based firm. He has received numerous awards throughout his career for his dedication to the customers he has served and Clay is very involved in supporting the community, often volunteering with adaptive sport programs, MDA camps, fundraisers along with providing wheelchair education/seminars for local PT/OT programs.  

Chad Beiler

Chad Beiler joined the Reliable Medical (RM) team in late 2020 bringing over 18 years of experience working in the Healthcare Industry. He has been a Clinician and Business Owner, in the field of Chiropractic, Orthopedics, Durable Medical Equipment and Complex Rehab.  He holds a bachelor’s degree in Human Biology as well as a Doctorate of Chiropractic and an MBA in Healthcare Management.

Sandra Jozwiak

Sandy has been with Reliable Medical (RM) since 2013 where she spearheaded the creation of the Human Resources department. She has over 35 years of experience in healthcare, management, leadership and all aspects of human resources. Prior to joining Reliable Medical, Sandra was part of a leadership team whose goal was to start up a new surgery center in Minneapolis Metro. She has worked tirelessly to create a corporate culture that empower and energizes employees to make them proud to be part of the Reliable Medical team.  Her dedication to the RM culture has been noticed. In 2015 RM was voted a Top Workplace in Minnesota for 2015 and the next six consecutive years. 

Sandra has been a long-time member of the Society for Human Resource Management (SHRM) and participant in multiple HR and Employment Law focus groups. Sandra is committed to the mission to bring dedication, passion, leadership and 35 years of healthcare experience to this position.  

Todd Paddock

Todd Paddock joined Reliable Medical in September 2020 as the Director of Payor and Revenue Management.  He brings over 10 years of experience in the medical industry specializing in payor relations and revenue cycle management.  Todd has experience in the ancillary care space with national companies which is instrumental as we continue to expand into other markets. He has had leadership roles in both the front end and back end of revenue cycle, as well as in payor contracting.  He is a collaborative leader that pushes continuous improvements within processes and the highest standards in the continuity of care for patients.

Brendan Layer

Brendan Layer Joined Reliable Medical in July, 2020 with over ten years’ experience in highly regulated manufacturing environments (ISO:13485).  He was hired to oversee the Purchasing activities here at Reliable Medical.

Jerad VanDerBeek

Jerad started with Reliable Medical in November of 2002.  Since then, he has been an integral part of the company through technology advancements and procedural improvements.  Until 2019, Jerad was the only on-site Information Technology staff. Jerad continues to look forward to the future and explore ways to improve, streamline, “reduce clicks” and provide technology that empowers Reliable Medical employees to be “Committed to improving the lives of all who entrust us with their care and those who we entrust to provide it.”

Jackie Semrad

Jackie Semrad started with Reliable Medical in April of 1990 as Customer Service/Receptionist/Accounts Payable/Shipping and receiving and was employee #3. With the combination of her Nursing background and motivation to be more involved with patient care she quickly changed positions as the needs of the organization changed. She started her current role as Corporate Compliance Officer having received her Certification in Health Care Compliance in 2011 and my Health Care Professional Certification in 2017, as well as Government Relations/Healthcare Advocacy Outside of work Jackie is happily married for over 35 years with 2 grown children and grandchildren. Working for Reliable Medical has allowed me to continue the goal of improving the lives of our clients.

Thomas Carlson

Tom Carlson is a Controller with 9 years of Professional Accounting and Finance experience. Tom specializes in using technology to improve efficiencies to create analytical tools that help align the company’s goals and strategies in all departments. He believes in leading by example and loves using his skill set to create synergy within the company. He is new to the health care industry after starting his career in hospitality. He is passionate about working with people and taking care of both external and internal customers. Outside of work Tom is a sports enthusiast that enjoys watching and playing a variety of sports an easy way to start a conversation with him is to ask him about his favorite football team.

Kelly Musta

Kelly Musta has been apart of the Reliable Medical team for over 18 years.  She started here as the first ever file clerk in 2002.  She gradually climbed the ladder to receptionist, then into Rehab Support assisting our ATP’s.  She was promoted to Supervisor of the Rehab Support department and stayed in this role until being promoted to the Clinical Documentation Manager in 2018.

John Dirksen

JP Dirksen started with Reliable Medical in March of 2009 as a Delivery Technician.  JP was quickly promoted to a Service Technician in 2010 and worked directly servicing customer’s mobility equipment until 2013.  In 2013, He was once again promoted to supervise the Warehouse technicians at Brooklyn Park.  Finally in 2014 when he official took over the Service Department. He is managing the service department overseeing repairs, deliveries, and scheduling.  He really enjoys being able to help our customers keep their mobility independence.  Outside of work JP is married with 2 wonderful kids and enjoy being in the outdoors.   

Bonnie Devitt

Bonnie Devitt has worked for Reliable Medical for over 20 years. Keeping up with the changes of this industry, she is able to contribute to the growth and vision of our company. She  continue to enjoy working with clients for their Home Medical needs that helps safely transition them into the community and improve their everyday lives.

Stephanie Svercl

Stephanie Svercl started my journey in the DME industry about 13 years ago and it truly feels like home to me. In her time with Reliable Medical, she has had the opportunity to grow into the position of Billing Manager with the guidance and support of my colleagues. This growth has not only challenged me but also allowed me to learn and be a part of many different teams including Quality Control, Reimbursement, Document Control, Cash Application, and Compliance. She have also been able to actively participate in our state and federal legislative initiatives that directly affect the DME industry and our client’s everyday life to prompt change for the better. It is so important to for her to contribute where she knows she can help make a difference for others and feels privileged to assist our teams in making that difference for people every day.