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Cash Application/AR Specialist

Career Details

Full Time Minneapolis, MN Posted on 9/16/2022

​Job Summary: 

Competent level of experience and knowledge of cash application and collections, with background in healthcare related industry helpful. Strong communication and interpersonal skills required to work with customers on resolution of sensitive issues. Ability to effectively operate billing software and patient portal to cover the scope of his/her job description. Ability to type over 30 WPM and navigate computer programs accurately and efficiently.

Essential Functions: 

  •    Assists in coordinating and maintaining the professional reimbursement program to ensure compliance with current payments, rules and legislative regulations that impact billing and collections.
  •    Daily posting of EOBs (both paper and EFT), and cash to ensure Billing group effectiveness, including, but not limited to adjustments, write offs, and denials, ensuring that dates are entered in accordance with the deposit for daily reconciliation.
  •    Manually entering non-EFT deposits into the system efficiently and accurately
  •    Understand the terms and fee schedules for all contracts for which services are billed for and provided and the ability to reference said fee schedules to ensure appropriate reimbursement for equipment and supplies billed.
  •    Process and post payer credit card payments into the system efficiently and accurately
  •    Pull EOB’s coordinating with ACH payments and post accordingly.
  •    Posting and maintaining payment offsets per payer EOB’s.
  •    Review and posts deposits generated by the system for patient payments made by check and credit cards.
  •    Identifies and communicates denial processing trends to AR Management staff and appropriate payers.
  •     Runs credit/unapplied payment reports in Strategic AR and manages patient accounts to ensure appropriate balances remain on patient invoices.
  • Runs and resolves bad address report in Strategic AR to ensure we have accurate demographic information on file for each patient with an outstanding balance.
  •     Regularly works unapplied payments report to ensure all cash payments are posted to patient invoices, to prevent patient statements from reflecting incorrect balances.
  • Practices and adheres to all HIPAA, HQAA, and Compliance rules and regulations.
  •      Performs other duties, as assigned by management.

Knowledge, Skill and Experience: 

  • Minimum Education (or substitute experience) required:
    • High school diploma or its equivalent
  • Minimum Experience Required:
    • Preferably one or more years experience in the above mentioned essential functions.
  • Skills Required:
    • Ability to read and write in the English language.  Need to be able to research, learn and comprehend medical terminology. Excellent customer service skills.  Have compassion and empathy for others.  Good understanding of computers and system software.
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