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HME Support Specialist

Career Details

Full-Time Brooklyn Park, MN Posted on 11/25/2020

POSITION POSTING

POSITION:  HME Support Specialist

DEPARTMENT:  Customer Service

LOCATION:  Brooklyn Park, MN

POSITION DESCRIPTION:  Reliable Medical Supply, leader in Home Medical Equipment and recipient of the National HME Excellence Award and the Star Tribune Top Workplaces Award for the past six consecutive years, is seeking a qualified individual who has exceptional customer service skills, a strong work ethic and the ability to work in a fast paced environment. As a HME Support Specialist, duties would include taking patient phone calls and assisting walk-ins with order fulfillment, insurance verification and authorization, product research and order creation. Products include, but are not limited to, hospital beds, walkers, patient lifts, enteral supplies and disposable medical and respiratory supplies.

SKILLS REQUIRED:  Qualified candidates preferred to have knowledge of home medical equipment and related products; must be computer literate with ability to type a minimum of 45 WPM and must possess strong verbal and written skills. All qualified applicants must have experience working in a medical environment. Applicants must consent to and pass a background check.

IDEAL CANDIDATE:  The ideal candidate will have a minimum of 2 years of customer service experience in a medical environment and possess solid customer service skills. A background in the DME industry, or in healthcare, is required. Qualified candidates please provide a cover letter outlying your qualifications and salary range making you the best candidate for this position.

Qualified candidates must provide a resume and cover letter outlining your qualifications, including salary range, and explain why you are the best candidate for this position.

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