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HME Support Specialist Supervisor

Career Details

Full Time Brooklyn Park Posted on 12/30/2020

Position: HME Support Specialist Supervisor

Department:  HME Support

Position Description: Reliable Medical Supply, leader in Home Medical Equipment and recipient of the National HME Excellence Award and the Star Tribune Top Workplaces Award for the past six consecutive years, is seeking a qualified individual who has exceptional customer service skills, a strong work ethic and the ability to work in a fast-paced environment.  As am HME Support Specialist Supervisor, duties would include taking patient phone calls and assisting walk-ins with order fulfillment, insurance verification and authorization, product research and order creation. Products include, but are not limited to, hospital beds, walkers, patient lifts, enteral supplies, and disposable medical and respiratory supplies.   Duties would also include assistant department manager with PTO requests, time clock approvals and performance evaluations in addition to running department reports, troubleshooting issues, arranging for training opportunities, workshops, and in-services.

Skills Required: Qualified candidates preferred to have knowledge of home medical equipment and related products; must be computer literate with ability to type a minimum of 45 WPM and must possess strong verbal and written skills.   All qualified applicants must have experience working in a medical environment.  Applicants must have previous supervisory experience.   Applicants must consent to and pass a background check. 

The ideal candidate will have a minimum of 2 years of customer service experience in a medical environment and possess solid customer service skills.   A background in the DME industry, or in healthcare, is required.   Qualified candidates please provide a cover letter outlying your qualifications and salary range making you the best candidate for this position.  

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