Skip to Content
Close Icon

Rehab Scheduler

Career Details

Full Time Minneapolis, MN Posted on 5/5/2022

Job Summary:
Pleasant telephone voice, scheduling and map routing experience required. Effectively operate office machinery, i.e., computer, fax, copier, etc. Ability to deal professionally with employees, customers and referrals sources.

Essential Functions:

  • Calls/Coordinates demos and new equipment setup and delivery.
  • Verify insurance on date of delivery to ensure insurance is active.
  • Prints delivery equipment d-ticket regardless of charge or no charge items.
  • Assembles delivery folders with appropriate paperwork.
  • Communicates delivery dates to RTS.
  • Logs all communication in system to include delivery, pickup dates and insurance verification.
  • Collects paperwork from Technicians routes at end of route complication, verify against route to ensure that all paperwork is collected for billing purposes.
  • Uploads tickets into BDM and forwards to appropriate billing representative.
  • Back up on phones for service dispatch during breaks, lunches, short staffing situations, or as mandated by supervisor.
  • Practices and adheres to all HIP AA, HQAA and Compliance rules and regulations.
  • Schedules service repair pick-ups and onsite work.
  • Schedule’s ALS tickets that are received from the ALS equipment pool.
  • Practices and adheres to all HIP AA, HQAA and Compliance rules and regulations.
  • Other duties as assigned.

Knowledge, Skill and Experience

  • Minimum Education (or substitute experience) required:
    • High school diploma or its equivalent
  • Minimum Experience Required:
    • 2 years preferred
  • Skills Required:
    • General administrative skills required.
Aa Aa Aa