Career Details
Full-Time Brooklyn Park, MN Posted on 2/21/2022
Job Summary:
Experience in mechanical assembly and/or repair of mechanical or electronic devices. Familiar with both hand and shop tools. Must possess a valid driver’s license and a good driving record. Must be able to pass a background check. Compensation range is dependent on level of experience
Essential Functions:
1 Repairs, delivers, and maintains durable medical equipment according to manufacturer's specifications
2 Must be able to drive and setup/delivery equipment
3 Ability to instruct and demonstrated equipment
4 Maintains repair area in a neat, clean, and organized condition
5 Accesses up-to-date information from manufacturers on repairs and parts
6 Strictly adheres to company policies and procedures
7 Participates in the Certified Repair Center (CRC) training program
8 Follows company procedures for battery care, including handling, storage, and disposal
9 Avails self to weekday and weekend on-call rotation if indicated by location of branch
10 Turns in work orders daily to Service Manager- service support staff
11 Follows billing guidelines such as verification status and watching for duplicate services
12Collects co-payments if patient is responsible for a portion of the payment. Dollar amount must be communicated to patient ahead of time. Records payment on delivery ticket and gives money to Billing
13 Maintains company vehicle and assures vehicle safety
14 Properly tags all equipment brought into the shop
15 Delivery and set up of new and demo equipment and demos
16 Greets customers in a friendly manor whether they do or do not have an appointment
17 Calls manufacturer for necessary technical support
18 Regular attendance is essential
19 HIPAA and other compliance training
20 Performs other duties, as assigned by management
Knowledge, Skill and Experience
High school diploma or GED highly preferred
At least 2 years of directly related experience as mentioned above preferred
Outstanding abilities in using tools
Analytical thinking
Good verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Proficient with Microsoft Office Suite or related software
Typical Working Conditions:
This is a partial list of potential conditions:
This position will have fluctuation in temperatures and noise
This position could have exposure to various fumes and chemicals
Equipment Used:
This is a partial list:
Hand tools
Power tools
Vehicles
Essential Physical Tasks:
Kneeling, bending, standing, sitting, lifting, and walking
Repetitive motions with hands, arms, legs, neck, etc.
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 50 pounds at times
Must be able to access all areas of the facility
Hearing, seeing, and talking are required for this position
May require travel