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Repair & Delivery Technician - Brooklyn Park, MN

Career Details

Full-Time Brooklyn Park, MN Posted on 2/21/2022

Job Summary:

Experience in mechanical assembly and/or repair of mechanical or electronic devices.  Familiar with both hand and shop tools. Must possess a valid driver’s license and a good driving record.  Must be able to pass a background check.  Compensation range is dependent on level of experience

Essential Functions:

      1 Repairs, delivers, and maintains durable medical equipment according to manufacturer's specifications

  2 Must be able to drive and setup/delivery equipment

  3 Ability to instruct and demonstrated equipment

  4 Maintains repair area in a neat, clean, and organized condition

  5 Accesses up-to-date information from manufacturers on repairs and parts

  6 Strictly adheres to company policies and procedures

  7 Participates in the Certified Repair Center (CRC) training program

  8 Follows company procedures for battery care, including handling, storage, and disposal

  9 Avails self to weekday and weekend on-call rotation if indicated by location of branch

10 Turns in work orders daily to Service Manager- service support staff

11 Follows billing guidelines such as verification status and watching for duplicate services

12Collects co-payments if patient is responsible for a portion of the payment.  Dollar amount must be communicated to patient ahead of time.  Records payment on delivery ticket and gives money to Billing

13 Maintains company vehicle and assures vehicle safety

14 Properly tags all equipment brought into the shop

15 Delivery and set up of new and demo equipment and demos

16 Greets customers in a friendly manor whether they do or do not have an appointment

17 Calls manufacturer for necessary technical support

18 Regular attendance is essential

19 HIPAA and other compliance training

20 Performs other duties, as assigned by management

Knowledge, Skill and Experience

High school diploma or GED highly preferred

At least 2 years of directly related experience as mentioned above preferred

Outstanding abilities in using tools

Analytical thinking

Good verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Proficient with Microsoft Office Suite or related software

Typical Working Conditions:

This is a partial list of potential conditions:

This position will have fluctuation in temperatures and noise

This position could have exposure to various fumes and chemicals

Equipment Used:

This is a partial list:

Hand tools

Power tools

Vehicles

Essential Physical Tasks:

Kneeling, bending, standing, sitting, lifting, and walking

Repetitive motions with hands, arms, legs, neck, etc.

Prolonged periods of sitting at a desk and working on a computer

Must be able to lift up to 50 pounds at times

Must be able to access all areas of the facility

Hearing, seeing, and talking are required for this position

May require travel

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